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Quality Is Personal: A Foundation For Total Quality Management

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Original price was: $21.59.Current price is: $12.95.

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Item Height : 0.5 in
Genre : Business & Economics
Item Length : 9 in
Item Width : 6 in
Illustrator : Yes
Publisher : Free Press
Format : Trade Paperback
Language : English
Number of Pages : 176 Pages
Book Title : Quality Is Personal : a Foundation for Total Quality Management
Topic : Total Quality Management, Time Management, Personal Success, General
ISBN : 9780029266250
gtin13 : 9780029266250
Publication Year : 1993
Author : Harry Roberts
Item Weight : 8.4 Oz

Please refer to the section BELOW (and NOT ABOVE ) this line for the product details – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – Title: Quality Is Personal: A Foundation For Total Quality Management ISBN13: 9780029266250 ISBN10: 0029266254 Author: Roberts, Harry (Author) Description: In This Guide To Involving Employees In The Process Of Total Quality Management, Harry V Roberts And Bernard F Sergesketter Make The Argument That Personal Quality Checklists – By Which Employees Monitor Waste Reducers And Value Adding Activities In Their Immediate Work Environment – Can Significantly Increase Individual Understanding Of The General Concepts And Implementation Of Tqm Drawing On Two Years Of Research At At&T, The Authors Demonstrate How These Systematic Self-Appraisals Lead To Improvement In Personal Job Effectiveness, And Help Employees Better Serve Internal And External Customers Monitoring Performance Improvement With Checklists, They Show, Is An Important Contribution In The Successful Transformation Of An Organization Into A Total Quality Management Company In This Penetrating Guide To Involving Employees In The Process Of Total Quality Management, The Authors Make The Argument That Personal Quality Checklists–By Which Employees Monitor Waste Reducers And Value Adding Activities In Their Immediate Work Environment–Can Significantly Increase Individual Understanding Of The General Concepts And Implementation Of Top Quality Management 20 Line Drawings Binding: Paperback, Paperback Publisher: Free Press Publication Date: 1993-06-28 Weight: 0.6 lbs Dimensions: 0.6” H x 9” L x 6” W Number of Pages: 176 Language: English

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