OEM Genuine K5XWW Battery For Dell Latitude 7389 7390 5289 2-In-1 Latitude L3180

I tem Specification: Battery Type: Li-ion Voltage: 7.6V Capacity: 60Wh Condition: Brand New Warranty: 12 months Compatible Part Numbers: (press Ctrl + F to quickly find your notebook model) 71TG4 071TG4 K5XWW X49C1 0X49C1 Compatible Models: (press Ctrl + F to quickly find your notebook model) For Dell Latitude 5289 2-In-1 Series, For Dell Latitude E5289 2-In-1 Series, For Dell Latitude 7389 2-in-1 Series, For Dell Latitude 7390 2-in-1 Series, (NOT Compatible with For Dell Latitude 7390) For Dell Latitude L3180 Series. NOTE: Please check your battery model before place order. If you have any questions about the battery, just contact us by email instead of opening the case directly, we will reply will ASAP, sincerely. -FAQ: 1.Q:why battery don’t hold a charge, how to fix it? A:this is new battery,for first use, we suggest buyer: Remove the battery for a while Install battery and full charge it by ac adapter Leave charger and let the battery drain to shut off Repeat above charging and discharging at least 2 times. You charge the battery when power lower than 20%. If available, connect ac charger when doing computer work. If run the battery shut down often, it will shorten the battery life. 2.Q:battery can’t charge fully,how to fix it? A: Remove the battery for a while Install battery and full charge it by ac adapter Leave charger and let the battery drain to shut off Repeat above charging and discharging at least 2 times. 3.Q:Battery can’t be recognised by my laptop, do i need exchange a new one? A:we met this issue before, maybe beacuse of your laptop system, we suggest you can: Remove all battery drivers Remove battery Connect laptop using AC charger, double check no battery drivers installed Connect battery Drivers will install automatically Full charge the battery by ac adapter Leave charger and let the battery drain to shut off Repeat full charge and full discharge about 2 times. If still not be solved, please contact us and exchange a new one. 4:Q:Battery dies suddenly at about 20%, do i need to recalibrate? A:Kindly check the battery settngs and BIOS,do reset something,then: Remove the battery for a while Install battery and full charge it by ac adapter Leave charger and let the battery drain to shut off Repeat above charging and discharging at least 2 times Payment We can accept PayPal payment only. Shipping 1.We cannot arrange the shipments on the weekend or public holidays. 2.Your orders will be shipped out within 24 hours after your payment is verified(Saturdays & .Sundays are excluded.) . Generally takes 3-7 Days for US customer From NJ .The tracking number will be updated the next business day you pay for it . 3. Please be advised that the international delivery highly depends on your local customs and your local post service. 4.We can ship your orders only to your confirmed Paypal address . Your address and full name on Paypal must match your shipping address.Please check your paypal shipping address before you pay .If your shipping address is your old one ,we can only resend you after the item is returned to us .If the item is not returned to us ,you need to buy another one .Hope you can understand . 5.If the tracking information indicated the item is delivered but you still do not receive it .Please check your mailbox carefully or ask your neighbours or someone you know maybe they have received it for you or check in your local post office first.If the tracking information still shows not delivered after 7 days you pay for it ,please contact us via ebay message ,we can arrange resend or refund you soon . Any problems please contact us .Thanks so much . Returns 1. 30 days money back guarantee . If you are not satisfied with our item or do not need it any more ,you should contact us within 30 days after you receive the item .We will resend or refund you immediately if it is the problem of our items . 2. One-year warranty. If the item has any problems after 30 days you receive it ,your purchase will be covered by one year warranty .You can contact us via ebay message to tell us the exact problem with the item ,then we can give you our best suggestion according to our experience or resend you a new one to solve the problem for you as soon as we can . 3.Free return .If your item is defective within three months after you receive it and it is actually the item’s problem ,we can provide you a return label or RMA# to help you return it for free . 4.If the item doesn’t work properly , please do not worry ,Please click ” Contact seller ” via ebay message before you open and case or return request or leave any negative feedback . We will respond to you immediately and solve your problem as soon as we can .We believe good communication can work out any problems .Please believe us . 5.All return products should be in original package with all accessories included. 6.We shall pay much attention to your order and will do our best to solve any problem in a good business manner. 7.If you order a wrong one ,Please contact us . We will help you find the right one ,if we also have it for sell ,we can exchange it for you .But you need to pay for the return shipping cost .Hope you can understand . Contact Us 1.Your better comments will be an encouragement for us to offer the better quality and the better service in future. 2.If you are satisfied with our service or product ,could you please leave us the 5 star positive feedback? 3.If you are not satisfied with them, please contact us first via Ask a Question or via Contact Seller before leave a feedback . 4.Your messages will be answered within 24 hours. We shall try our best to solve your problem to your satisfaction.