Managing Differently: Getting 100% from 100% of Your People 100% of the Time

payment | shipping rates | returns Managing Differently: Getting 100% from 100% of Your People 100% of the Time A book that has been read but is in good condition. Cover art may differ. Very minimal damage to the cover including scuff marks, but no holes or tears. The dust jacket for hard covers may not be included. Binding has minimal wear. The majority of pages are undamaged with minimal creasing or tearing, minimal pencil underlining of text, no highlighting of text, no writing in margins. No missing pages. All of our items have been donated and we try our best to describe them. Items will be shipped on the next business day after purchase via UPSMI which is a combination of UPS and USPS, with USPS making the final delivery. Please allow for additional time when shipping to AK, HI, or PR. Please reach out to us first if there is an issue with your order. About Goodwill Industries of the Southern Piedmont Goodwill Industries of the Southern Piedmont is dedicated to providing you with the best quality, lowest cost products on eBay. Payment We accept PayPal for all eBay orders. Please see payment details below. Shipping Multiple shipping options are available for this item. For more detail, please see below, and select the shipping option that is most convenient for you. International Shipping: Import duties, taxes, and charges are NOT INCLUDED in the item price or shipping charges. These charges are the buyer’s responsibility. Please check with your country’s customs office to determine what these additional costs will be prior to bidding / buying. These charges are normally collected by the delivering freight (shipping) company or when you pick the item up do not confuse them for additional shipping charges. We do not mark merchandise values below value or mark items as “gifts.” US and International government regulations prohibit such behavior. Returns Your satisfaction is very important to us. Please contact us via the methods available within eBay regarding any problems before leaving negative feedback. Any defects, damages, or material differences with your item, must be reported to us within 7 days of receipt of the item or 30 days from date of shipment. The returned merchandise must be postmarked within 30 days of the shipment notification. Non-deliveries must be reported within 30 days of Shipment Notification. Undeliverable, unclaimed, refused, or insufficient addresses will be subject to a 20% restocking fee plus the cost of shipping. © 2018 Goodwill Industries of the Southern Piedmont