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FAQ & TERMS OF SALE: (Most important bits of info are boldened) ABOUT THE ITEM(S) BEING SOLD IN THIS LISTING: *** This listing is only for the item(s) pictured in the listing image(s). Everything being sold in this listing is pictured . If there is an item that you do not see pictured in the listing and that you believe should probably be included with the item(s), then please message us before purchasing to confirm whether or not it is included. Examples of these types of items would be things like hardware, power cords, ink toner, lubricants, etc. *** Background items like tape measures, bottles, sharpies, tape, shelving with other items/listings, etc. are not part of the listing. If there is some confusion about what is actually being included for sale in the listing, then please message us beforehand and we will be happy to respond accordingly. What do the numbers/letters on the end mean? With some of our listings, we have used parentheses around numbers and letters (A1, D1, B3, J2, LW, LW1, etc.) for in house purposes. These characters have nothing to do with the product/item itself. Parentheses are not used for any other purpose unless otherwise noted in the description. SHIPPING: Shipping cut off time is Noon Central Standard Time (CST). We are not open on weekends, most holidays, and Wednesdays. ORDERS PLACED AFTER NOON CST WILL TYPICALLY BE SHIPPED THE FOLLOWING BUSINESS DAY UNLESS IT IS WEDNESDAY. We consistently ship items within 1-2 business days, but it is possible that it may take up to 3 business days if we have a major sale running. EXPEDITED SHIPPING MUST BE DISCUSSED BETWEEN THE BUYER AND SELLER BEFORE PURCHASE/PAYMENT. DEMANDS TO EXPEDITE ORDERS IN SHIPPING NOTES WILL RESULT IN COMPLETE CANCELLATION/REFUND OF THE ORDER AND POSSIBLY A BLOCK OF THE ASSOCIATED ACCOUNT. THIS INCLUDES INDIRECT STATEMENTS LIKE “I NEED THIS BY TOMORROW”, OR “PLEASE MAKE SURE THIS PACKAGE ARRIVES IN A COUPLE DAYS”, ETC… FREE STANDARD SHIPPING IS NOT EXPEDITED SHIPPING. If you have concerns about an item arriving in a certain timeframe, then please message us before you make a purchase, and we can give a more realistic estimate as to when you could probably expect to receive it. Any items listed with FREE SHIPPING are subject to our picking and choosing of the shipping service/method unless otherwise paid for and/or discussed with the customer BEFORE THE ORDER IS PLACED . Generally, items are shipped via the method provided in the listing, but shipping costs change day to day and we will not issue refunds for items that are being shipped free of charge. This means that when our listing has free shipping, we have the complete freedom to determine whether it ships via USPS, FedEx, UPS, Priority Mail, First Class, etc. Overnight shipping requests : From time to time, we receive requests for certain items to be shipped overnight. Depending on the size of the item this can very easily cost $100 – $200 if not more. In order to save time, please message us with your ZIP code and requested time frame and we can get a quote and let you know a timeline. **Books will be shipped via media mail. We do not ship books with any other services unless otherwise discussed before purchase. ** Extra shipping and handling costs will be charged for shipping outside of the lower 48 states (**this includes Puerto Rico**). NO FREE SHIPPING to Puerto Rico. If an item is purchased from an address outside the lower 48 states, then we reserve the right to cancel the order as there is an issue with buyer address. Why not free shipping to Puerto Rico, Alaska, Hawaii, etc.? Shipping to places outside of the lower 48 states can sometime cost more than the worth of the item depending on dimensions. We reserve the right to cancel any orders that cannot be shipped with the methods listed in our description as defined by our terms of sale. We will not use DHL to ship items. OFFERS: We have the option for customers to send offers available on many of our listings. In addition to this, you are welcome to message us on listings that may not have offers enabled. We do try to offer competitive pricing with our listings and frequently accept offers. Offers that are unreasonably low (ie. $10 for a $200 item) will be ignored/declined. RETURNS: Returns are dealt with on a case-by-case basis. We seek to address each situation as best as possible should something happen. If you have any questions about the return policy regarding a specific item, then please message us before purchasing. We offer free 30-day returns on many if not most of our listings. Replacements may be an option depending on factors such as stock, location and quantity. FEEDBACK: We do our best to make sure our customers have a great experience shopping with us. That being said, we are human and may miss things or mess up unintentionally. If you have an issue with your order, please do not hesitate to reach out and contact us before posting feedback so as to allow us to correct any mistakes we may have made. Also, please recognize that feedback is primarily for the purpose of sharing your experience shopping with us and not so much focused on the quality of the product itself (we are not a manufacturer). Please reach out of there are any questions not covered above and we will do our best to answer you as quickly as possible. Thanks for reading, Isaac ————- Hey you! Thank you for stopping by! Here at Crossroads Auction House, we aim to run our store with integrity, fairness, and love as we seek to glorify and honor the living God in all that we do. Collectively, we have quite a bit of unique experience behind us in the retail industry and are continually improving our logistics, methods, communication, and workspace environments to better serve and meet our customer’s needs. If you take a search through our store, you will find a broad variety of goods priced competitively in the midst of the current economy. We have a little of just about everything – from rare books, car parts, home and kitchen goods, lighting, a fake belly, gate opener parts, forklift replacement parts, industrial supplies, to much, much more. See something that we could improve upon? See something that you are interested in at a cheaper price? Interested a bulk discounted order? Send us a message! Blessings!